How to shop
Shopping step by step
A guide through the whole process — from choosing a product, through ordering, to delivery.
1. Choosing a product
Browse our categories (Fur coats, Coats, Jackets, Kids) or use the search in the header. The product detail shows a gallery, description, material, available sizes and delivery info.
2. Adding to cart
Pick a size (if relevant) and click Add to cart. In the cart you can change quantity or remove the product at any time.
If you are unsure about the size, check the size chart or contact us — we will advise you.
3. Checkout
At checkout you fill in:
- contact and shipping details,
- delivery method (Packeta courier or pickup point),
- payment method (card or bank transfer).
4. Order confirmation
After placing the order you will receive a confirmation e-mail with a summary. Once shipped, you will get another e-mail with the tracking number.
5. Receiving the goods
When taking over the parcel always check the packaging. If damaged, write a record with the courier and contact us at info@kozuskovo.com.
Shopping without registration
You can shop without creating an account. Registered customers, however, get an overview of orders, shipment tracking and a saved wishlist.
